Privacy Policy

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Effective Date: January 1st, 2025

Epoxylize LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a quote, or otherwise interact with our services.

We may collect information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Property or project address
• Information about your flooring, coating, painting, or other project
• Photos or videos you submit of your property or project
• Information provided through quote or contact forms
• Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.

We may use the information we collect to:

• Respond to inquiries and quote requests
• Contact you regarding your project
• Schedule consultations, estimates, or services
• Provide and improve our services
• Communicate with you about your project
• Send requested information or promotional communications
• Understand website traffic and improve our advertising
• Prevent fraud, abuse, or unauthorized activity
• Comply with applicable laws and legal obligations

If you provide your telephone number, you may be contacted by Epoxylize regarding your inquiry, estimate, appointment, or project.

If you separately consent to receive marketing or promotional text messages, you may receive text messages from Epoxylize. Message and data rates may apply. Message frequency may vary.

You can opt out of marketing text messages at any time by replying STOP. You may also contact us directly to request that we stop sending promotional communications.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Our website and third-party services we use may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may help us:

• Understand how visitors use our website
• Measure advertising performance
• Improve website functionality
• Provide relevant advertising
• Track conversions from advertising campaigns

Third-party advertising and analytics providers may collect information about your activity across websites or services in accordance with their own privacy policies.

We may use third-party platforms for advertising, analytics, communication, scheduling, payment processing, or other business functions.

These providers may process information on our behalf or collect information directly through their own technologies.

Examples may include advertising and analytics platforms such as Meta, Google, and other service providers used by Epoxylize from time to time.

We do not control the privacy practices of third-party services. We encourage you to review their respective privacy policies.

We do not sell your personal information for money.

We may share information with trusted service providers when reasonably necessary to operate our business, including providers that assist with:

• Website hosting
• Advertising and marketing
• Analytics
• Customer communications
• Scheduling
• Payment processing
• Lead management
• Information technology

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, customers, or others.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

The amount of time information is retained may vary depending on the type of information and the reason it was collected.

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Depending on where you live and applicable law, you may have rights concerning your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of certain marketing communications
• Withdraw consent where processing is based on consent

To exercise a privacy right, contact us using the information below. We may need to verify your identity before completing certain requests.

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate steps to delete the information.

Our website or communications may contain links to websites or services operated by third parties. Epoxylize is not responsible for the privacy practices or content of those third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

Epoxylize is based in Florida and may provide services throughout South Florida and surrounding areas.

Florida residents may have privacy rights under applicable Florida law. If you would like to inquire about your personal information or applicable privacy rights, contact us using the information below.

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable laws.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. Your continued use of our website after an updated Privacy Policy is posted means that you acknowledge the updated policy.

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Epoxylize LLC
South Florida
Email: service@epoxylize.com